The best business phone systems of 2021

Business communication is not only limited to phone calls but also includes other forms of communication such as emails, text messages, and video conferences. The best business phone systems are those that include all of these features, facilitating better communication between employees with customers and clients. Here is a list of the best business phone service providers of 2021. 

For those who are looking to combine their phone system and CRM services on one platform, Nextiva is a great option. The monthly plan cost starts at $24.95 and above. However, you can get a lower price by signing a multi-year contract or making a prepayment for multiple years. 

Ooma is one of the best business phone systems for small businesses. This cloud-hosted business system allows users to access their business phones from anywhere using Ooma Office’s mobile and desktop apps. The service is available in two plans: the Ooma office that costs $19.95 per user per month, and the Office Pro plan that costs $24.95 per user per month. 

The competitive pricing of RingCentral makes it one of the best business phone systems in the country. All of their four service plans include unlimited calling in the US and Canada, local or toll-free numbers, unlimited SMS, voicemail-to-email, voicemail-to-text, HD voice, and call reports. The monthly cost can be anywhere between $19.99 and $69.99 per user per month. 

Vonage is great for businesses using Microsoft Teams as it provides direct routing with Microsoft Teams, allowing users to make and receive calls from the Teams platform. Vonage offers three different plans with rates that depend on the number of lines you need. For fewer than 20 users, the monthly costs range from $18 to 20$. 

Dialpad uses voice intelligence technology that provides in-call and post-call advice and summaries to help businesses increase productivity. They provide three service plans that vary by price and features. The plans start at $15 per user per month. 

GoToConnect is a business phone system that makes enterprise-level communication available for businesses. The system offers calling, collaboration, and mobile tools, features that make it one of the best business phone systems. The monthly cost per user can vary between $19 and $29 per month when limited to 20 users. 

All of the above providers also offer a given number of free trial days and 24/7 tech support. While choosing a plan for your business, it is best to compare your needs and take your budget into consideration.